Amazon Prime costs $139 a year (or $14.99 a month), and millions of people cancel it every year — whether they want to cut costs, take a break, or just got a free trial they forgot about. Whatever the reason, canceling is easier than Amazon makes it look.

This guide covers every method: desktop browser, iPhone, Android, Fire TV, and the Amazon app. It also explains Amazon's refund policy, the pause option (if you're not ready to fully quit), and exactly what disappears from your account the moment you cancel.

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If you subscribed to Amazon Prime through Apple (iOS) or Google Play, you must cancel through those platforms — not directly through Amazon. See the section below for details.

How to Cancel Amazon Prime on Desktop (Fastest Method)

The web browser method is the quickest way to cancel. Here's exactly what to do:

  1. Go to amazon.com and sign in to your account.
  2. Click your account name in the top-right corner, then select Account & Lists.
  3. Scroll down to the Prime section and click Manage Your Prime Membership.
  4. Click End Membership and Benefits.
  5. Amazon will show you a retention page with offers to pause or downgrade. Ignore these and click Continue to Cancel.
  6. Choose your cancellation option:
    • End on [Renewal Date] — You keep Prime until the end of your current billing period. No refund.
    • End Now — Your membership ends immediately. Amazon may issue a prorated refund if you haven't used Prime benefits this period.
  7. Confirm the cancellation. You'll receive a confirmation email.

Total time: about 2 minutes.

How to Cancel Amazon Prime on iPhone or iPad

If you signed up for Prime directly through Amazon (not through the App Store), use these steps:

  1. Open the Amazon Shopping app and tap the three-line menu (☰) in the bottom-right corner.
  2. Tap Account at the top of the menu.
  3. Select Manage Prime Membership.
  4. Tap End Membership and Benefits.
  5. Work through the retention prompts and tap Continue to Cancel.
  6. Select End Now or End on [Date], then confirm.

If you subscribed through the App Store: Go to your iPhone Settings → [Your Name] → Subscriptions → Amazon Prime → Cancel Subscription. This is the only way to cancel if Apple billed you.

How to Cancel Amazon Prime on Android

  1. Open the Amazon Shopping app and tap the menu icon (☰).
  2. Tap Your Account, then Manage Prime Membership.
  3. Select End Membership and Benefits.
  4. Tap through the prompts and confirm cancellation.

If you subscribed through Google Play: Open the Google Play Store → tap your profile icon → Payments & Subscriptions → Subscriptions → Amazon Prime → Cancel Subscription.

How to Cancel Amazon Prime on Fire TV

  1. From your Fire TV home screen, go to Settings.
  2. Select My Account, then Amazon Prime.
  3. Choose Cancel Prime Membership.
  4. Follow the on-screen prompts to confirm.

Amazon Prime Refund Policy: Will You Get Your Money Back?

This is the most important thing to understand before canceling:

Key Facts
  • Annual members: refund only if you cancel within 3 days of the charge AND haven't used Prime benefits (free shipping, streaming, etc.) during that period
  • Monthly members: no refund for the current billing month — you keep access until the period ends
  • Free trial users: canceling a free trial costs nothing; you will not be charged
  • If you used Prime Video, free shipping, or any benefit after your renewal date, you are generally not eligible for a refund

If you think you're owed a refund and Amazon didn't offer one, contact Amazon customer service directly. They have some discretion on a case-by-case basis, especially for annual memberships canceled within a few days of renewal.

Pause Your Membership Instead of Canceling

Amazon offers a Pause Membership option that lets you suspend Prime for 1 to 3 months. During a pause:

  • No monthly charge
  • Prime Video, Music, and Reading are suspended
  • Free shipping is suspended
  • Your Prime account and history stay intact
  • Membership automatically resumes after the pause period

This is useful if you're traveling, on a temporary budget, or just don't need Prime right now but plan to return. To pause: go to Manage Your Prime Membership and look for the Pause option instead of Cancel.

Pros
    Cons

      What You Lose When You Cancel Amazon Prime

      Prime is a bundle of services. When you cancel, you lose access to everything in that bundle immediately (if you chose "End Now") or at your renewal date (if you chose "End on [Date]").

      Free 2-day shipping
      Gone. Standard shipping rates apply to all orders
      Prime Video
      No more access to Amazon Originals, movies, or included shows
      Prime Music
      2 million songs dropped; Amazon Music Free has fewer options
      Prime Reading
      Can no longer borrow Kindle books from the Prime library
      Amazon Photos
      Unlimited photo storage drops to 5GB free tier
      Prime Gaming
      Free games and in-game loot stop being available
      Prime Day access
      No early access to Prime Day and Lightning Deals

      Any digital purchases (movies, books bought outright) remain yours. Only the included/streaming content disappears.

      Already Canceled? How to Reactivate Amazon Prime

      If you change your mind, reactivating is straightforward:

      1. Go to amazon.com and sign in.
      2. Click Account & Lists → Prime.
      3. Select Rejoin Amazon Prime or Start Your 30-Day Free Trial (if eligible).
      4. Choose monthly or annual billing and confirm payment.

      Note: You typically only get one free trial per Amazon account per payment method. If you've already used your trial, you'll go straight to paid membership.

      Frequently Asked Questions

      Can I cancel Amazon Prime after a free trial? Yes. Cancel any time before the trial ends and you won't be charged. Go to Manage Your Prime Membership and cancel — your trial access continues until the trial period is up.

      What if I share Prime with family members? Prime memberships can be shared with one adult household member plus up to four teen/child profiles. If you cancel, all household members lose Prime benefits.

      Can I cancel Prime if I have an Amazon credit card? Yes. Your Amazon credit card (Chase Amazon Visa) continues to work normally. The card and Prime are separate products.

      How long does cancellation take to process? Immediately. If you select "End Now," your benefits are revoked right away.

      I canceled but I'm still being charged. What do I do? Check if you have multiple Prime subscriptions — for example, a standalone Prime Video subscription separate from Prime. Contact Amazon customer service via chat or phone for a resolution.

      The fastest route: amazon.com → Account → Manage Prime Membership → End Membership → Continue to Cancel → confirm. Done in under 2 minutes.

      Bottom Line

      Canceling Amazon Prime is straightforward once you know where to find the option — Amazon buries the cancellation button behind a retention flow designed to make you reconsider. The key choices are whether to end immediately (potential refund) or at renewal (keep benefits until then). If you're unsure, the Pause option is worth considering: it buys you a few months without the charge and without the hassle of re-signing up later.

      For most people, monthly Prime ($14.99/month) is worth canceling the moment you stop ordering regularly. Annual Prime ($139/year) is worth keeping if you order more than 5-6 times per year — the shipping savings alone typically cover the cost.